What support is available at Ohana Care?

Assistance with Daily Living & Self-Care Activities
Practical, individualised support with everyday activities at home and in the community. This can include support with daily routines, meal preparation, household tasks, personal care and building greater independence in everyday life.

Community Access & Participation
Support to get out, connect and

participate in the things that matter to you. This might include attending appointments, playing sport, participating in social activities, shopping, exploring your community, developing friendships or working towards something new.

Personal Care
Respectful, person-centred assistance with personal care and daily routines, delivered in a way that prioritises dignity, privacy, choice and independence.

Psychosocial Recovery Coaching
Recovery-oriented support for people living with psychosocial disability. Our approach focuses on building capacity, strengthening independence, navigating services and supports, developing practical strategies and working towards personally meaningful goals.

Skill Development & Training
Individualised capacity-building support designed to develop practical skills and greater independence. This may include communication, social skills, emotional regulation, daily living skills, routines, accessing the community, using public transport and building confidence in everyday activities.

Support Coordination
Individualised assistance to understand and navigate your NDIS plan, connect with suitable providers and community supports, build your capacity to manage your supports, and work towards getting the most from your available funding and plan goals.

Respite Care
Flexible, relationship-based respite support for children, young people and adults, providing meaningful time away from usual routines while giving families and carers an opportunity to rest and recharge. Respite can be tailored around the individual, their interests, support needs and family circumstances.

Employment Assistance
Practical capacity-building support for people working towards employment goals. This can include developing workplace skills and routines, building confidence, preparing for employment, accessing opportunities and providing individualised assistance to participate successfully in the workplace.

Cleaning & Household Maintenance
Practical assistance to help maintain a safe, clean and functional home environment where these supports relate to a person's disability support needs. Supports can be tailored around the individual and their capacity to complete household activities independently.

Children, Young People & Early Childhood

Early Childhood & Youth Support
Engaging and developmentally appropriate support for children and young people. This can include capacity building, social and emotional development, community participation, routines, independence and everyday life skills.

School Readiness
Individualised support to help children build the skills, confidence and routines they need as they prepare for school. Support may focus on communication, emotional regulation, social interaction, independence, transitions, routines and participation in structured activities.

Early Childhood Intervention (ECI) Professional Supports
Developmentally informed supports for young children and their families, focused on building capacity within the child's everyday environments. Our approach works alongside families and the child's broader support team to strengthen participation, development, independence and inclusion.

Training for Parents & Carers
Practical, individualised capacity-building support for parents and carers to strengthen their knowledge, confidence and strategies when supporting a child or person with disability. Training can focus on understanding individual needs, developing consistent approaches, building skills and supporting strategies across everyday routines and environments.

Day Programs, Groups & School Holiday Activities

Our Lake Cargelligo office provides a local base for structured day programs, group activities and school holiday programs for children, young people and adults.

Participants can access our Sensory Studio, alongside individual and group-based activities designed around social connection, capacity building, creativity, regulation, independence and — importantly — having fun.

Programs may include sensory activities, cooking, arts and crafts, life-skills activities, social groups, community participation, games and structured capacity-building activities.

During school holidays, Ohana also offers a changing program of activities and excursions, giving children and young people opportunities to connect with others, try new experiences, explore their community and build skills outside their everyday routines.

Programs are designed with participant needs in mind, with consideration given to age, interests, goals, sensory preferences, communication and required levels of support.

And for our rural communities...

Distance shouldn't mean fewer choices.

Ohana is committed to growing access to quality disability support throughout rural and regional Australia.

We understand that rural families can face challenges that go far beyond simply finding an available provider. Distance, workforce shortages and limited local services can mean fewer choices and less flexibility over who provides your support.

We work creatively with individuals, families and their wider support teams to build consistent and sustainable support arrangements — including in communities where traditional service models don't always reach.

Whether that means travelling to smaller communities, developing local programs, working alongside existing services or finding a different way of doing things, we want rural participants to have genuine choice over their supports too.

Different people need different support. That's exactly the point.

What do we charge?

We offer complimentary Meet & Greets - so you can put a face to the name!

Ohana's disability support services are priced in line with the applicable NDIS Pricing Arrangements and Price Limits for the current financial year.

The amount charged will depend on the type of support you receive, when and where your support is delivered, and any applicable NDIS pricing provisions.

We believe pricing should be clear from the beginning. Your applicable rates will be outlined in your Service Agreement before supports commence, so you know exactly what to expect.

Have questions about your funding or what your supports may cost? Get in touch with our team — we're happy to talk it through with you.

What qualifications do team members have?

Every member of the Ohana team meets a core set of safety and training requirements before providing support. At a minimum, all Ohana staff hold:

  • A current Working with Vulnerable People / Working with Children registration, as applicable

  • Current First Aid

  • Current CPR

  • A current National Police Check

  • Safe Sleep training

But for us, compliance is only the starting point.

All staff undertake extensive internal training through the Ohana Academy, designed around the way we provide support — with a strong focus on safety, neuroaffirming and trauma-informed practice, professional boundaries, communication, safeguarding and providing genuinely person-centred care.

Our team also brings a diverse range of experience to Ohana. Many of our staff have backgrounds in, are currently studying, or work alongside their Ohana role in fields such as nursing, teaching and education, allied health, disability, youth work and community services.

Where a person has more complex or individual support needs, we also work to ensure their team receives participant-specific training and guidance before providing support.

Qualified is important. The right person is just as important.